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Private Labeling Terms & Conditions

 

Account Agreement:

Customer will receive a first time processing timeframe for packages estimated ship out date will be up to 45 business days.

Production start date is 2 business days after payment is received and process.

Production time does not start until all needed paperwork is rendered to Frost with original handwritten signature.

  • Address Change

Private label package(s) will ship only to billing address or you can request for package to be place on hold at postal office.  

    

Privacy Notice:

Federal Law requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. The type of personal information we collect, and share will be base on the product(s) you have with us. This information can include:

  • Social Security number
  • Current Physical mailing address 
  • Phone Number, Email and Voice Recorded Calls  

When you are no longer our customer, we continue to share your information as described in this notice. 

Reasons we share your information.  

  • For our everyday business purposes:

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. 

  • For our marketing purposes

to offer our products and services to you. 

  • For joint marketing with other financial companies
  • For affiliates' everyday business purposes

information about your transactions and experiences.

  • For our affiliates' everyday business purposes

Information about your creditworthiness.

  • For non-affiliates to market to you 

Important Disclosure:

Frost has the right to refuse any and all potential customer. All selected packages are create by order to order basic.

  • No products are shelf 
  • All products are made fresh
  • All orders are design in a sequence of day of completion of
  1. All require personal documents
  2. All require Frost paperwork

All orders are estimate between business days. If any orders are beyond estimate time

  1. Production Line Complication
  2. Health Concern/Weather Conditions
  3. Past order was stop by Patron
  4. Machine Complication
  5. Recall on Needed Ingredient
  6. Mandatory Shutdown
  7. Emergency Move for Production Purpose 

Logo Submission: 

All submitted logos must be design and submitted in Size 4x4 in Jpeg format at 300dpi. Basic (Black or White) text. Frost Cosmetics do's not make any changes to submitted designs. Frost Cosmetics LLC forward your design to our labeling department.

  

 

Reseller Certificate: 

When purchasing items for resale, registered sellers may avoid the sales tax by giving their supplier adequate documentation in the form of a resale certificate. A resale certificate indicates the item was in good faith that the purchaser would resell the item and report tax on the final sale.

  • The name and address of the purchaser.
  • Social Security Number or EIN Number. 
  • A description of the property to be purchase.

Frost will email customer a reseller certificate after purchase. Customer must fill out form as a requirement. Failure to fill out form and submit back to Frost will stop production on selected package(s) and validate our terms and conditions. Customer has 24-72 hours to email reseller certificate back to Frost.   

 

Document Consent:

Customers are require to submit all request of documentation to prove identity to Frost. Frost can't process any customer packages without require documentation.  

 

Slanderous Review:

No customer can do any of the following to any employee, associate, affiliate, brand ambassador and any other staff members to Frost.  Examples of the following slanderous reviews are:

  • Defamation

Example: Frost never send me my package. 

  1. All customers are responsible for following all Frost terms and conditions. If someone did not receive package; it will be due to not following terms and conditions.
  • Slander 

Example: Frost has bad customer service and they don't tell you everything about there policies. 

  1. Untrue defamatory statement that is spoken orally will void your selected package. All terms and conditions are spelled out visually for all customers. 
  • Libelous 

Example: Customer decide to go in all social media and internet platforms to write digital statements about something that is written in Frost terms and conditions. 

Causing any of these slanderous reviews will allow customer selected package(s) to be void and legal action will apply along with a $500 fine with our collection company. 

Hand-Written Signature:

Customer is responsible for all require "original" signature documents to be return to Frost. If documents are not signed and returned to Frost. Frost Sales Representative will explain to customer.



Deposit Agreement:

All selected packages require a deposit. Customer deposit and full payment amount cover package shipping, paperwork processing, labor, product, state tax, extra cost factor and tubes assembly. 

  • Deposit amount can vary 

Each selected package can have an additional cost factors that are not known until order is placed. 

  • Glitter Lipstick Package

Contain regular lipstick and a side of loose glitter which increase the number of units this selected package come with. Which increase deposit amount.  

  • Makeup Palettes

Palettes packaging must be paid upfront with a deposit. 

  • Business Account Deposit

Business deposit are require with a personal guarantee. 

Deposit's are non-refundable. If a customer dispute a deposit even after contract is void after validating terms and conditions; there will be a collection company involve to redeem payment. No exceptions.   

Credit Card Authorization:

Every transaction under private label or regular wholesale for Frost require every customer to sign an credit card authorization form for approval to charge customer credit card. 

  1. Credit Authorization Sheet:Will be emailed to you after purchase is completed

       2. Authorization Sheet for updates: Any updates such as add-on colors, logo design, and etc will require another authorization form fill out. 

          Not completing credit card authorization form and submission back to Frost can validate our terms and conditions policy. 

  1. Credit Card Authorization Form Timeframe
          Form(s) must be submit back to Frost within 24-72 hours after submission time and date to customer. 
 

 
 

Payment Default on Deposit: 

  • Late Payment

Monthly payments are due by the 5th of each and every month. The 6th day will result into a late payment fee of $75 and additional $10 each day. After the 10th day account will be in default and will void deposit on package(s). 

 Belligerent Activity:

No customer can do any of the following to any employee, associate, affiliate, brand ambassador and any other associate members to Frost.  

1. Incline or eager to fight; hostile or aggressive. 

2. Of, pertaining to, or engaged in warfare.

3. Warlike; given to waging war.

4. Of warlike character; aggressively hostile; bellicose: a belligerent tone.

5.Waging war; engaged in war: a peace treaty between belligerent powers. 

6. Pertaining to war or to those engaged in war: belligerent rights.

 

Any of these activities will allow customer selected package(s) to be void.